Medcare Hospitals & Medical Centres reserves full right to refuse/cancel a service requested by User. A request for cancellation shall be made by User within 14 days of requesting the service. Upon acceptance of cancellation request, User will be eligible to receive a full refund less 2%, to be deducted as Service Fee.
Cancellations received after stated deadline will not be eligible for a refund.
Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
All refund requests must be made by the User or credit card holder and must include the name of the User and/or transaction number.
Refunds will be credited back to the original credit card used for payment within 30 days from the date of receiving the cancellation request.