Undergoing physiotherapy in Medcare Physio & Rehab Centre with Ms. Bibi Asma Khan was a great experience. The idea of being a patient, suffering from pain & having to go through multiple sessions is never easy. However, Ms. Asma managed to make it stress free & actually enjoyable. Her professional behavior, candid personality & medical expertise made coming to physio sessions such a pleasure. She addressed my worries about the injury & made healing a gradual stress free process & always with a beautiful smile on her face.
While one hopes never to get injured & having to go through physiotherapy, but if you do, I would always highly recommend Ms. Asma at Medcare Physio & Rehab Centre. A huge thank you to Ms. Asma for helping me with my recovery.
Noha Atef
An incident caused Mohammad to lose his ability to walk. For five years, he was unable to walk properly till he visited Dr. Thaer Darwish, Consultant Neuro and Spine Surgeon at Medcare Orthopaedics & Spine Hospital. Dr. Thaer performed two correctional surgeries in six months, and now, Mohammad is pain-free and able to walk on his own again.
Book an appointment with Dr. Thaer Darwish today!
Mohammad
Mai was suffering from varicose veins that made it difficult to perform her daily life activities. After consulting with Dr. Saher Arour, Consultant Vascular Surgeon at the Medcare Vascular Clinic, she underwent a laser procedure to get rid of her varicose veins. She is now able to walk, ride her bike, and live her life normally, without pain.
Book an appointment with Dr. Saher Arour at Medcare Hospital – Al Safa, Medcare Women & Children Hospital, Medcare Orthopaedics & Spine Hospital.
Andrea tore his meniscus and was unable to walk without being in constant pain. He consulted with Prof. Dr. Massimo Piracci, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital and underwent a meniscectomy procedure. Only 2 weeks after the procedure, Andrea is no longer in pain and is able to walk freely.
Book an appointment with Prof. Dr. Massimo Piracci today!
Andrea
Roxsanne was suffering from hyperthyroidism and managing it was becoming more and more difficult. She was referred to Dr. Al Shimaa Rezk, a Specialist Endocrinologist at Medcare Women & Children Hospital by her doctor. With the help of Dr. Al Shimaa, Roxanne’s hyperthyroidism is completely under control. She continues to visit Medcare Women & Children Hospital every three months for her follow-ups, all the way from the UK.
Book an appointment with Dr. Al Shimaa Rezk today!
Roxsanne
A TFCC injury left professional wrestler Guillermo Anguita unable to follow his passion. After visiting Dr Jose Manuel, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital, he underwent a correction surgery for his wrist which enabled him to recover fully and go back to winning international Jui-Jitsu tournaments. Wishing him good luck in all his upcoming competitions.
Book an appointment with Dr Jose Manuel today!
Guillermo Anguita
Watch this video as Aisha, a spine surgery patient shares her back-pain experience and how her life changed after undergoing a minimally invasive spine surgery performed by Dr. Sameh Abolfotouh, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital.
To book an appointment with Dr. Sameh Abolfotouh at Medcare Orthopaedics & Spine Hospital, visit www.medcare.ae
Aisha
Choosing to have a hip replacement surgery is a major decision, and Mr. Hodgson is happy to share his story with patients who are going through the same condition. Watch this video to see how his life has improved tremendously.
To book an appointment with Dr. Amar Al Omar at Medcare Orthopaedics & Spine Hospital, visit www.medcare.ae
Mr. Hodgson
Andrea Roxana was referred to Medcare Physio & Rehab Centre after undergoing an ACL repair surgery with Dr Usama Saleh, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital. ACL rehabilitation may be a long and challenging journey but finding the right physio experts make the process more beneficial and enjoyable.
There is no greater satisfaction for us than hearing that a patient is pleased with the quality of care we provided, and we had contributed to their healing and improvement of their overall life satisfaction.
Andrea Roxana
To his parent’s surprise little Ihsaan was born with a cleft lip and palate causing the family to worry about his health and his future. After meeting Dr. Jamil Al Jamali, Consultant Plastic Surgeon at Medcare Hospital Al Safa, the parents confidently agreed to undergo a surgical procedure rectifying this congenital anomaly. Since then our little warrior has been thriving, hitting all the speech milestones like any other child.
At Medcare we treat all our patients with compassion, respect, latest medical practices and advanced technologies.
Ihsaan
Baby Lou is a miracle baby who was born at 22 weeks & 6 days. At this very young age, baby Lou stayed at the Neonatal ICU at Medcare Women & Children Hospital.
A long time away from his family and from home. After all this while, baby Lou made it through and returned home to his loving family; thankfully because of the medical expertise and compassionate care of the Dr Issam Abd Albari, his team and nurses at Medcare Women & Children Hospital.
To book an appointment with Dr. Issam O.M Abd Albari at Medcare Women & Children Hospital, visit www.medcare.ae
Baby Lou
Nasmin was told she cannot get pregnant with endometriosis, and that she needed an IVF procedure to start a family. She had a consultation with Dr Charles Nagy who recommended a minimally invasive surgery in order to have a faster recovery. In addition to being fully recovered, Nasmin is planning to have a baby.
To book an appointment with Dr Charles Nagy at Medcare Women & Children Hospital, visit www.medcare.ae
Nasmin
Yasser lost his ability walk and life as he knew it came to a halt after experiencing a foot drop due to a compressed spinal nerve. After meeting Dr. Sameh Abolfotouh, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital, Yasser confidently underwent a lumber sequestrectomy and fusion surgery, allowing him to walk again and get back to a pain free positive life!
At Medcare we believe that the best kind of care is delivered through compassion, kindness, international medical standards and advanced technologies.
Yasser
Dr Azza Gouda helped Amina with advanced treatment after she discovered that she had ovarian cancer during delivery.
To book an appointment with Dr Azza Gouda at Medcare Women & Children Hospital, visit www.medcare.ae
Amina
Ziad came to Medcare Orthopaedics and Spine Hospital with right knee pain that wouldn’t go away. The pain made it difficult for him to play football. Dr. Ahmed Doheim, Specialist Paediatric Orthopaedic Surgeon, diagnosed him with a benign bone tumour and performed surgery to excise the tumour completely. Ziad is now back to his daily life and even planning to play football again.
At Medcare, our patients’ health and safety are our top priority!
Ziad
Juan was suffering from the complications of spine fusion surgery for a long time before coming to Medcare Orthopaedic & Spine Hospital. He had undergone multiple surgeries but none of them provided him with any relief. After undergoing complex reconstruction of failed fixation with Dr. Nikola Vagic, a Specialist Orthopaedic Spine Surgeon, Juan is already back on his path to recovery.
Book an appointment with Dr. Nikola Vagic now at Medcare Orthopaedics & Spine Hospital.
Juan
Did you know that weight loss surgery can turn your life around? Rami has undergone weight loss surgery at Medcare Hospital Al Safa with Dr. Hussam Al Trabulsi, Specialist General Surgeon. In only four months, Rami has lost almost 35 kgs, feeling better than ever before.
Listen to him discuss his success story with us! Book an appointment with Dr. Hussam Al Trabulsi at Medcare Hospital Al Safa.
Rami
3 years ago, when our patient Maryam felt a lump in her lower neck that was later diagnosed as thyroid cancer. Watch her story to learn more about her treatment experience with Dr Ghodratollah Nowrasteh, Consultant General Surgeon at Medcare Hospital Al Safa.
To book an appointment with Dr Ghodratollah, visit www.medcare.ae
Maryam
3 years ago, when our patient Maryam felt a lump in her lower neck that was later diagnosed as thyroid cancer. Watch her story to learn more about her treatment experience with Dr Ghodratollah Nowrasteh, Consultant General Surgeon at Medcare Hospital Al Safa.
To book an appointment with Dr Ghodratollah, visit www.medcare.ae
Maryam
Watch this video to know how Dr. Amar Al-Omar, Consultant Orthopedic Surgeon at Medcare Orthopaedics & Spine Hospital helped Pravish get back to what he loves the most.
To book an appointment with Dr Amar, please visit www.medcare.ae
Pravish
Watch this video to know how Dr. Samy Zakout, Specialist Rheumatologist at Medcare Hospital Sharjah has treated a 9-year-old boy who was diagnosed with rare joint disease.
Karam
Anita Noman was having lower back & right leg pain for 4 years, & medications were not helping her. When Anita consulted Dr. Marc Najjar, Consultant Orthopaedic Surgeon at Medcare Hospital Sharjah, he offered an Endoscopic Discectomy, a minimally invasive procedure that made Anita get back to her normal life routine in a short period of time.
Watch this video to know more about Anita’s healing & recovery experience.
Anita Noman
Mr Paul had a bad cycling accident & went to see Dr. Usama Saleh, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital. Watch this video to learn how Dr. Usama helped the patient get back to his favorite activity, cycling.
Mr. Paul
Watch this video to learn how Dr. Usama Saleh, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital helped Rasha get back to her everyday life.
Rasha
After multiple failed surgeries, Mr. Dyaan came all the way from Nigeria to see Dr. Amar Al-Omar, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital. Watch this video to learn how Dr. Amar helped the patient get back to his everyday life.
Mr. Dyaan
I went to see Dr. Nikola Vagic, Specialist Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital because I was suffering from pain in my lower leg. Dr. Vagic examined me & concluded that I had a tibia-fibula fracture which required surgery. The surgery was successful, & I no longer have pain in my leg. Throughout the whole process, I was in contact with Dr. Vagic even after his duty. I have been living in the UAE for the last 15 years, & this is the first time I have come across a doctor who is so caring & knowledgeable.
A big thank you to Dr. Nikola & the whole Medcare team for their amazing care.
Shivaraj Paudel
I was suffering from prostate enlargement, which is the most common prostate issue for male after 45 years. I saw Dr. Foroozan Khezri, a specialist in adult & paediatric urology in Medcare Hospital Al Safa, & she was amazing. Dr. Khezri examined me & prescribed medicine which helped reduce my prostate. After only a few days, I was feeling great. The results were better than I could have imagined.
Dr. Foroozan is a doctor who always has a positive attitude. She is very pleasant, knowledgeable & all-around a really nice doctor.
If anyone is looking for a great urologist, I would highly recommend Dr. Foroozan.
Mohamed Almahi
Mohamed was suffering from chronic gastro esophageal reflux disease. Watch this video to learn how Dr. Emad Fayaad helped the patient stop his medication with the advanced endoscopic treatment for acid reflux.
Mohamed Al Marzooqi
Anas was suffering from haemorrhoids. Watch this video to learn how Dr. Khaldoun Ghareb helped the patient get back to everyday life without traditional surgery.
Anas
I did an arthroscopic surgery on my knee with Dr. Ali Bajwa, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital. Dr. Bajwa is such a fantastic surgeon, highly experienced especially for sports-related surgery & so very understanding & clear on the procedure, expectations, etc.
The Medcare staff looked after me from start to finish, showing every attention to detail to help make the experience comfortable for me as this was my first surgery ever.
I feel so fortunate to be able to get this high level of care & experience without having to leave Dubai. I am now working on rehab & recovery, & I feel that I am in the best hands possible.
Thank you Dr Ali.
Maria Conceicao
I had just arrived back to Dubai in early March 2020, after a trip to Europe. Upon my return, I wanted to do a COVID-19 test, so I started searching for medical centres around my area, & I found Medcare Medical Centre, Discovery Garden. When I visited the clinic, I met Dr. Safdar Zabeth, General Practitioner, who greeted me with great warmth & helped me get my COVID-19 test done. His friendly & approachable personality makes him an easy-going & dedicated professional. I have been visiting him ever since, for regular checkups, & he goes out of his way to help me with my concerns & continuously follows up regarding my health & treatment if any. I highly recommend Dr. Safdar to anyone looking for a good family doctor.
Deepa Narayanswami
Dr. Sabitha Nair, Paediatrician at Medcare Medical Centre JBR, is a fantastic doctor. She took the time to get to know my son & to make him feel safe & comfortable so that he would not to be afraid of going to the doctor. Dr. Nair also provides clinically exceptional care with a loving personal touch. She makes you feel like you are her only patient by taking time with you to listen & understand your situation. She works with the patient & parents to develop a collaborative plan of care that is comfortable for everyone.
Dr. Sabitha & the staff in the clinic are just amazing. I finally found a paediatrician that my son & I love. I will tell all of my friends who are looking for a paediatrician to visit Dr. Nair.
Junaida Fahath
I am not a big fan of dentists but Dr. Marija Pavlovic, Periodontist & Oral Implantologist at Medcare Hospital, Al Safa made me feel so at ease & comfortable with her gentleness & kindness that I have now been her patient for years.
With the on-time appointments & multiple successful treatments done, Dr. Pavlovic never failed to impress. You can clearly tell that Dr. Marija is very talented & passionate about her work.
Ahmad Abdulla
I have been visiting Dr. Reena Sankar, Paediatrician in Medcare Medical Centre, Motor City, for all health-related matters concerning my son & daughter.
Dr. Reena always puts my children at ease when we visit her, she patiently listens, gives accurate diagnosis & prescribes medicines only if necessary.
She also continually follows up to check on my children's health. I would highly recommend Dr. Sankar to anyone looking for a great paediatrician.
Shefaa Alshami
I have visited many doctors to help me lose weight, but it was never a success until I met Dr. Saeed Al Shaikh, Consultant Gastroenterologist at Medcare Hospital, Al Safa. I did a non-invasive procedure called Gastric Botox, & I lost 15 kilos in just 2 months. Dr. Shaikh was amazing throughout the whole process, & he helped me get my confidence back. I always recommend Dr. Saeed to my friends & family because he truly is the best doctor I have met.
Thajba Alqaisi
Mr. Prakash Doshi was suffering from advanced liver failure. Watch this video to learn how Dr. Saeed Al Shaikh helped save the patient’s life by using 60 percent of Mr. Doshis wife's liver.
Mr. Prakash Doshi
I have been suffering from haemorrhoids for a while, & I have visited many doctors, & every time it was the same thing - medication that does not work and no real solution to my problem until I met Dr. Khaldoun Ghareb, Colorectal & Proctology Specialist at Medcare Hospital, Al Safa.
My visit with Dr. Ghareb was different. The doctor examined me & suggested the Doppler method which is a noninvasive haemorrhoids treatment. After the procedure, I did not have any pain nor wounds, & my haemorrhoids disappeared just after 2 weeks.
Thank you for your brilliant treatment, Dr. Khaldoun.
Mustafa Ahmed Ali Khaber
I have been a patient of Dr. Saeed Al Shaikh, Consultant Gastroenterologist at Medcare Hospital, Al Safa, for more than 10 years.
I have suffered from an extreme Crohn's Disease, which caused me a lot of pain & led to a series of inflammation in my digestive tract. I have visited many hospitals & saw many specialists. However, no one was able to stop the inflammation until one of my friends recommended Dr. Saeed. I went to see the doctor immediately & he requested a Therapeutic Endoscopy & prescribed medication that helped reduce the pain & inflammation instantly.
Before meeting Dr. Saeed, I spent months laying in a hospital bed taking antibiotics that did not reduce or stop the inflammation. Today I am feeling much better thanks to the treatment provided by Dr. Saeed. I now have my full strength back, & my Crohn’s condition is well under control.
I would highly recommend Dr. Al Shaikh to anyone looking for a gastro consultant.
Abdullaziz Alkhazraji
When you are on a weight loss journey, it is vital to find the right doctor. Having been referred to Dr. Saeed Al Shaikh, Consultant Gastroenterologist at Medcare Hospital, Al Safa by many people, I came to see him at a time where I couldn't reconcile myself with the reflection in the mirror. Having put on so much weight & failed to lose it, I felt powerless, unsecured & didn't know whom to turn to until I met Dr. Saeed and learned about the most efficient-non invasive weight loss procedure: the Gastric Botox.
Today, I'm back on track, look & feel amazing, none of which would have been possible without Dr. Shaikh's exceptional care & professionalism. Much more than just my doctor, he's become a support system throughout my weight loss journey.
I cannot express my gratitude enough towards Dr. Saeed. He is not only an outstanding doctor, he is most probably one of the most beautiful human beings you'll come across in the industry. I must say, I have travelled the world, seen plenty of doctors over time, but nothing prepared me to such an incomparable & genuine human experience!
It takes a lot of courage to undertake a procedure, it takes a lot of research to find the right hospital, but it is so more much harder to find a first-class doctor with exceptional ethics, whose patient's wellbeing come first.
A big round of applause for Dr. Saeed Al Shaikh, a doctor like no other!
Semia Azaiz
I have been visiting Dr. Reena Sankar, Paediatrician at Medcare Medical Centre, Motor City, with my son for the last 2 years. I have seen many doctors, & I am confident that I have found the best paediatrician. Dr. Reena always goes the extra mile to treat my son, and she always follows up to ensure that he is doing well. She is someone who understands the kid's pain more like a mother than a doctor.
If anyone is looking for a great paediatrician, I would highly recommend Dr. Reena. She is simply amazing.
Sumit Sharma
Thank you so much, Dr. Lama Tawfiq Sharbek, Specialist Ophthalmologist at Medcare Eye Centre, for your care before, during & after my LASIK surgery. Dr. Lama's soothing demeanor, willingness to answer all of my questions, & utmost professionalism made the whole process lot more comfortable. She & her staff made my experience with LASIK quick & painless.
I tell everyone who is considering LASIK that they shouldn’t wait any longer. It has truly changed my life! I highly recommend Dr. Lama to all my friends and family.
Hussein Al-Jawhar
I have undergone two surgeries Dr. Harpalsinh Jadeja, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital. The first surgery was in my right & left foot in January 2020, & my second surgery was in both elbows in June 2020.
The left foot case was a complicated one, & the solution suggested by Dr. Harpalsinh prior to the surgery was proven to be the best possible one.
Dr. Harpalsinh is very well aware of the latest medical studies, which allowed him to use the best technology & to prescribe the correct medicines to optimize my healing process. After my surgeries, I carefully followed Dr. Jadeja’s post-surgery instructions & guidance, & the healing process was smooth & efficient. Dr. Harpalsinh is a highly professional subject expert & a decisive & caring physician.
I would also like to highlight the friendly medical staff, the cleanliness & comfort of the IP unit at the Medcare Orthopaedic & Spine Hospital. I would highly recommend Dr. Harpalsinh to anyone who needs a highly qualified ortho doctor.
Yuriy Fedorenko
Dr. Lama Tawfiq Sharbek, Specialist Ophthalmologist at Medcare Eye Centre is one of the best ophthalmologists in Dubai. Dr. Lama is very professional, systematic & spends sufficient time in examination to clarify all my questions.
I have been her patient for the past 6 years, & I have complete confidence in my care. She is extremely friendly & I would strongly recommend Dr. Sharbek to anyone who needs eye care.
Ivana Makevic
I have tried many different clinics & hospitals, & each time it was the same output – multiple tests & prescriptions of medicine. But this time was different. I visited Dr. Nikola Vagic at Medcare Orthopaedics & Spine Hospital as I was suffering from lower back pain, & I have a history of disc problems. For the first time, my treatment was done in a step by step approach without tons of tests & investigations & most importantly without prescription of painkillers & hard medication. Dr. Vagic gave me clear guidance on what I needed to do, & I felt better just a few days after my consultation.
Dr. Vagic is truly a remarkable doctor that I respect & trust. Thank you very much for your excellent care & exceptional professional abilities.
Osama Nawayseh
I am a 75-year old male & I have Type 2 Diabetes since 2014. In January 2018, I had a shoe bite which resulted in the amputation of the second toe of my left foot. In February 2020, Dr. Harpalsinh Jadeja, Consultant Orthopaedic Surgeon at Medcare Orthopaedics & Spine Hospital, performed a Forefoot Reconstruction surgery to correct the deformities in my left foot.
The result of the surgery has been great, & my experience with Dr. Jadeja has been exceptional. Dr. Harpalsinh is easy to contact, always responsive & has been efficient in the post-operative treatment of my foot.
I would highly recommend Dr. Jadeja to my friends.
Padmakar Shripad Kolhatkar
I have been a patient of Dr. Marija Pavlovic at Medcare Hospital, Al Safa for a while now and she is one of the best specialised dentists I have ever met.
Dr. Pavlovic is very thoughtful, aware & concerned about her patients. I felt safe & comfortable with her outstanding level of thoughtfulness. Every detail of my experience was well thought out. I am very grateful for her patience, care & treatment throughout the whole process.
I truly recommend Dr. Marija & her team to anyone in need of highly skilled dental services.
Eman Essa Balrahif
Medcare Hospital, Al Safa has the best dental clinic I have ever been to & is one of the top medical hospitals I have ever visited in Dubai in terms of patient service, quality care & medical expertise.
Dr. Marija Pavlovic did my teeth fillings, surgical extractions & Zirconia crowns. I am so happy with the final result, & I feel my confidence & smile is brighter than ever. A big thank you to Dr. Pavlovic & her assistant Delmira for the excellent service & care you provided to me & my entire family over these past few years!
Carine Oueidat
I have been having back problems for many years with severe pain in my right leg & foot. I was going to another hospital for the past two years with epidural pain relief & physiotherapy. This worked for a short time but no real conclusion to the pain. In the past two months, I have seen a rapid deterioration of my lower back & the pain got unbearable. I was referred to Medcare Orthopaedics & Spine Hospital by four friends who all had a great experience.
As soon as I met Dr. Nikola Vagic, I was filled with confidence. Dr. Vagic gave me a detailed explanation of my condition, surgical procedure & postoperative recovery. It was the first time I was offered decent pain relief, & I was scheduled for complex four-level spinal decompression & deformity correction surgery within two weeks.
The whole experience was fantastic from admission to the aftercare. I was up & walking within 24hrs of the surgery, & my back pain was completely gone. I cannot thank Dr. Vagic enough for the first-class care & support given to me by him & the whole team.
I would highly recommend Medcare Orthopaedics & Spine Hospital.
Andrew Shepherd
When I met Dr. Paul McNamara, he took much time to explain my medical condition & what it meant to have a hip replacement. This provided me with great trust & comfort. Dr. Paul was confident that he would see me walking straight after the operation. I was extremely astounded & pleased to see he was right, & he had me out of bed & walking without any aid only 4 hours after my operation, which was quite incredible!
The whole procedure was very smooth; the team was very professional, & most importantly they showed me compassion when I needed it most. The post-operation care was also highly competent, caring, & consequently my recovery has been impressive with little pain.
A huge thank you to the whole team in Medcare Orthopaedics & Spine Hospital.
John Farrelly
I was in pain for 4 years & had seen several doctors & physiotherapists, but none of them was able to help subdue my pain.
I went to Dr. Paul Macnamara at Medcare Orthopaedics & Spine Hospital for a second opinion & he was very knowledgeable, reassuring & caring from the onset. Before even considering surgery, Dr. Paul offered me physiotherapy with Deepak Mullasery at Medcare Physio & Rehab Centre, who is the best physiotherapist I have worked with. I really appreciated this approach rather than feeling that surgery was my only option.
Unfortunately, my condition worsened, & my only option was surgery in the end. Dr. Macnamara was an incredible support, I trusted him completely, & the advice & care both before & after the surgery were amazing.
Six months later, I'm very pleased with the results. It was the best decision I could have made. Dr. Paul helped me to make an informed choice of how I wanted to proceed. The hospital facilities were excellent, & I was cared for very well during & after my surgery by all the staff at Medcare.
Thank you Dr. Paul Macnamara & the Medcare Orthopaedics & Spine Hospital team.
Louise Robinson
Watch this video to learn how Evelyn defeated COVID 19. This is a story of hope, mental courage, dedication & will power to survive. Evelyn has taught us to choose trust over panic.
Evelyn
Our baby was born at 26 weeks & weighed less than 870 grams. As a premature baby, Layla had difficulties & needed extra care. The doctors & nurses at Medcare Hospital Sharjah worked round the clock to make sure they provide continuous expert medical care to our baby, & emotional compassionate support to us as parents to help us get through this difficult time.
After 54 days of staying in the hospital, our baby Layla was finally discharged in good health. We cannot thank the doctors & nurses enough for the excellent care they have provided our little girl, & we will forever be grateful.
Mother of Baby Layla
Our 6 month journey was never easy, but we were glad that we have chosen Medcare Women & Children Hospital & have been so grateful for how every NICU staff provided their utmost care & compassion to our baby. When we were at our lowest point, we found comfort from all staff in the NICU who supported us so much & let us feel that everything would be alright.
They reassured us though their sincere assistance that our baby was in good hands. Words will never be enough to convey how thankful we are for the heartfelt & amazing service Medcare Women & Children Hospital had provided us. This hospital will always be remembered as an important part of our baby’s successful journey to recovery.
Mother of Baby Noel
The doctors were doing a lot of tests from the first day I was admitted & were monitoring my symptoms constantly. All the clinical staff were really nice, making sure I had everything I needed & updating me regularly on my results. I felt like I was well looked after, which made my experience a little bit better & easier to cope with. Thank you to everyone at Medcare for being so caring & compassionate.
Jana Uchrincova
When we finally took this perfect little baby Krista home, it seemed almost surreal & extraordinary. With the help of the doctors & nurses at Medcare Women & Children Hospital, our daughter was able to recover fully & get discharged after almost 200 days in the hospital.
The medical team was updating us on Krista’s condition daily, which helped us built greater trust in the team & calmed us down as parents knowing she was in good hands. We are sure that once Krista is old enough, she would want to come back & say hi & thank you to the fantastic staff who helped save her life.
Mother of Baby Krista
When I visited Medcare after finding out that I was tested positive for COVID-19, the doctors & nurses who attended to my needs were very reassuring, informative & above all caring. While there was a pandemic out there, there was lots of empathy at Medcare. As I made my exit fully recovered, I made around turn & saluted its management & staff. You are all my heroes.
Roy Aftimos
Watch this touching story of Usman’s life's transformation. Obesity not only affected his health but also his relationship & work. See how a meeting with Dr. Hussam Trabulsi, weight-loss expert at Medcare Hospital, Dubai transformed his life.
Usman Afzal
Watch Duaa’s inspirational story on her weight loss journey and how she is beginning to overcome them through a medical weight loss plan with Dr Hussam Trabulsi at Medcare Hospital, Dubai.
Duaa Ali
Patient Testimonials
teleMEDCARE Consent – Medcare Hospitals & Medical Centres
I agree to take the Telehealth Consultation services provided by Medcare Hospitals &
Medical Centres which involves a consultation with a certified physician who is
authorized to conduct telemedicine consultation which is an interactive video
conversation call.
I acknowledge I have read the guidelines on how the video conferencing technology will be
used. I also acknowledge this consultation is limited to certain medical conditions for
which the telehealth consultation services can be obtained and the proper procedures
that shall be applied in emergency cases.
I undertake the obligation to inform the doctor about all facts important to consider
while managing my/patient’s health and previous medical history/allergies/specific
conditions/ disabilities irrespective of whether or not such information would have any
bearing or relevance to the procedure, diagnosis or treatment/ proposed/undertaken at
the hospital. I accept the fact that in case this statement is untrue, neither this
hospital nor the doctors are responsible for the caused consequences.
All existing federal law laws and local regulations/ policies/ guidelines regarding
access to medical information and copies of my Health Records apply to this
teleconsultation. Dissemination of any patient identifiable images or information for
this telehealth interaction to other entities will not take place without my consent.
Electronic systems used will be incorporate network and software security protocols to
protect confidentiality of patient identification and imaging data and will include
measures to safeguard the data and to ensure integrity against intentional and
unintentional corruption in accordance to UAE Laws and regulation.
The nature during the teleconsultation:
a. Details of medical history, examination, x-rays and tests may be discussed with other
healthcare professionals with interactive videos, audio and telecommunication
technology.
b. Audio and/ or photo recording may be taken for accurate diagnosis, treatment and
quality control.
Responsible and appropriate efforts have been made to eliminate any confidentiality risks
associated with the teleconsultation and all existing confidentiality protections under
UAE federal laws and local regulation apply to information disclosed during this
teleconsultation.
I understand I may withhold or withdraw consent to teleconsultation at any time without
affecting my right to future care or treatment.
I understand the benefits of the telemedicine consultation such as Improve access medical
care by enabling a patient to remain in their home, more efficient medical evaluation
and access to expertise from distant specialist.
I understand there are possible risks of an incomplete or ineffective consultation
because of the technology, and that if any of the risks occur, the consultation may
terminate. The risks may include:
a. Information transmission may not be sufficient (e.g. poor resolution of images) to
allow appropriate decision making by the consulted physician
b. Delays in medical evaluation and treatment could occur due to deficiencies or failure
of equipment
c. In rare instances, security protocol could fail causing a breach of privacy of
personal medical information
d. In rare cases, a lack of access to complete health records may result in adverse drug
interaction, allergic reactions or other judgement errors
I shall not hold the Medcare medical center authorities legally or financially
responsible for any kind of loss or damage sustained by the procedure.
I understand the risks, consequences, benefits, and alternatives of the telemedicine
consultation. I have been provided with enough information in a language that I can
understand, to make an informed decision and I agree to have the Telehealth consultation
Services.
I agree to give my consent by ticking the below box knowingly, freely and voluntarily and
agree to bind by its terms.
In case the patient is unable to give consent/ is a minor the legal guardian
/representative shall give consent on behalf of the patient and accordingly all
understandings, consents and acknowledgments mentioned above shall be deemed to be
consented by the patient.
أوافق على تلقي خدمات الاستشارات الصحية عن بعد التي تقدمها مستشفيات ومراكز ميدكير الطبية
والتي تتضمن الحصول على استشارة من طبيب معتمد مخول بتقديم استشارات الخدمات الطبية عن بعد
وهي مكالمة محادثة فيديو تفاعلية.
أقر بأنني قرأت إرشادات طريقة استخدام تقنية مؤتمرات الفيديو. كما أقر بأن هذه الاستشارة
تقتصر على بعض الحالات الطبية التي يمكن معها الحصول على خدمات الاستشارات الصحية عن بعد
والإجراءات المناسبة التي يجب تطبيقها في حالات الطوارئ.
كما ألتزم بإبلاغ الطبيب بكل الحقائق المهمة التي يجب مراعاتها أثناء إدارة الحالة الطبية
للمريض وتاريخه المرضي/ وأمراض الحساسية / والظروف الخاصة / الإعاقة بغض النظر عما إذا كان
لهذه المعلومات أي تأثير أو صلة بالإجراء أو التشخيص أو العلاج / المقترح أو المضطلع به في
المستشفى. كما أقبل حقيقة أنه في حال كان هذا البيان غير صحيح ، فلا تتحمل المستشفى ولا
الأطباء المسؤولية عن العواقب الناتجة.
تنطبق جميع قوانين القوانين الاتحادية السارية واللوائح / السياسات / الإرشادات المحلية
المتعلقة بالوصول إلى المعلومات الطبية ونسخ سجلاتي الصحية على هذه الاستشارة عن بعد. ولن
تنشر أي صور أو معلومات يمكن التعرف معها على المريض بشأن هذه الخدمات الصحية عن بعد إلى
كيانات أخرى دون موافقتي الشخصية.
ستشمل الأنظمة الإلكترونية المستخدمة بروتوكولات أمن الشبكات والبرمجيات لحماية سرية بيانات
هوية المرضى وبيانات التصوير، وستتضمن إجراءات لحماية البيانات وضمان النزاهة ضد الفساد
المتعمد وغير المتعمد وفقًا لقوانين ولوائح الإمارات العربية المتحدة.
طبيعة المعلومات خلال خدمة الاستشارة الصحية عن بعد:
يمكن مناقشة تفاصيل التاريخ الطبي والفحص والأشعة السينية والاختبارات مع متخصيصي الرعاية
الصحية الآخرين من خلال مقاطع الفيديو التفاعلية وتكنولوجيا الصوت والاتصالات.
يمكن تسجيل الصوت و / أو التقاط الصور للتشخيص الدقيق وطريقة العلاج ومراقبة الجودة.
بذلت جهود مسؤولة وملائمة ترمي إلى التخلص من أي مخاطر تتعلق بالسرية مرتبطة بخدمات
الاستشارة عن بُعد وتنطبق جميع إجراءات حماية السرية الحالية بموجب القوانين الاتحادية
الإماراتية واللوائح المحلية التي تنطبق على المعلومات التي تم الكشف عنها خلال هذه
الاستشارة عن بعد.
وأفهم حقي في جواز حجب الموافقة بشأن هذه الاستشارة عن بعد أو سحبها في أي وقت دون التأثير
على حقي في الرعاية أو العلاج المستقبلي
كما أعي فوائد خدمات الاستشارة الطبية عن بعد مثل تحسين الوصول إلى الرعاية الطبية من خلال
تمكين المريض من البقاء في منزله ، وتقييم طبي أكثر كفاءة والحصول على الخبرة من أخصائي عن
بعد.
وأفهم أن هناك مخاطر محتملة جراء الاستشارة غير مكتملة أو غير فعالة بسبب التكنولوجيا، وأنه
في حالة حدوث أي من هذه المخاطر ، فقد تنتهي الاستشارة. وقد تشمل المخاطر ما يلي:
قد لا يكون توصيل المعلومات كافيًا (مثل ضعف دقة الصور) للسماح باتخاذ القرار المناسب من قبل
الطبيب المعالج
ب. قد تحدث تأخيرات في التقييم الطبي والعلاج بسبب عيوب الأدوات أو فشلها.
ج. في حالات نادرة، قد يفشل بروتوكول الأمان مما ينتج عنه خرق لخصوصية المعلومات الطبية
الشخصية.
في حالات نادرة ، قد يؤدي عدم الوصول إلى السجلات الصحية الكاملة إلى تفاعل دوائي سلبي أو
تفاعلات الحساسية أو أخطاء أخرى في سوء التقدير.
اعفي سلطات مركز ميدكير الطبي من المسؤولية القانونية أو المالية عن أي نوع من الخسارة أو
الضرر الذي تتكبد نتيجة هذا الإجراء.
أفهم مخاطر الاستشارة الطبية عن بعد وعواقبها وفوائدها وبدائلها. وقد حصلت على معلومات كافية
بلغة أفهمها، لاتخاذ قرار مستنير وأوافق على الحصول على خدمات الاستشارات الصحية عن بعد.
أوافق على منح موافقتي بوضع علامة في المربع أدناه عن علم وبحرية وبمحض الإرادة وأوافق على
الالتزام بشروطه.
في حالة عدم قدرة المريض على منح الموافقة / أو كان قاصرًا ، فعلى الوصي / الممثل القانوني
منح الموافقة نيابة عنه، وبالتالي يكون قد اُعتبر موافقة المريض على جميع التفاهمات
والموافقات والإقرارات المذكورة أعلاه.
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