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With the ongoing Covid-19 pandemic, flu-like symptoms need to be tested. If you or your family members have symptoms that could be related to the disease, we recommend taking a Covid-19 test immediately.

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Do not be concerned about stigma around getting tested for covid-19. Early detection could be critical to your health & the safety of those around you. You may not wish to visit a medical centre for a test & risk being exposed to people potentially carrying the virus. You are the heart of what we do, which is why Medcare has launched a home testing service for your convenience.

We also offer a covid-19 testing at our hospitals & medical centres.

Important travel disclaimer: This information is accurate on the date it has been published. Covid-19 travel regulations are subject to constant change. Please check with your airline for updated information

FAQs: الأسئلة الشائعة:
  • How is a covid-19 test done?

    A: A swab sample is taken from the nose & throat. Your sample is then submitted to a certified lab for examination. The results of your test will be shared back with you within 24 to 48 hours.

  • Is a covid-19 test painful?

    A: Covid-19 tests can be uncomfortable but are not painful. Swab tests are done thoroughly yet gently using a cotton swab to penetrate the nose or throat, this can lead to slight discomfort & a gagging or coughing sensation.

  • What is a Covid-19 PCR test?

    A: A Covid-19 PCR test is used to detect the presence for infection with SARS-CoV2 (the coronavirus that causes COVID-19 disease). This is a very sensitive test that looks for the RNA of the virus using a technique called RT-PCR. The test can detect as little as one virus particle in swabs taken from inside the mouth or nose & is recognized as the most reliable test for Covid-19.

  • Can I have a Covid-19 test at home?

    A: Yes, Medcare can visit your home to conduct a Covid-19 swab test. Our qualified nurses will come to your home or office location, fully equipped with protective gear to take your test swab at a time that is convenient for you. Your sample is then submitted to a certified lab for examination. The results of your test will be shared back with you within 24 to 48 hours.

  • How do I book a Covid-19 test at home?

    A:You will need to fill the appointment request form on the Medcare website, & our agents will call you back to schedule a visit time that is convenient for you. Our specially trained team will arrive at your residence & collect samples as required by local regulations. They will be sent to a Medcare certified lab for results within 24-48 hours. Every care is taken to ensure that no contamination can occur through either our staff or equipment. A teleMEDCARE consultation is available to guide patients through the process if they wish to.

  • What does a Covid-19 test cost?

    A: Our home testing service is AED 250. A Covid-19 test is AED 150 at Medcare Hospitals & Medical Centres. Medcare fees for the Covid-19 testing are compliant with the prices standardized by the Dubai Health Authority (DHA).

  • Which test is better: A Covid-19 antibody test or a Covid-19 PCR test?

    A: A Covid-19 PCR test will detect whether you currently have Covid-19. A Covid-19 antibody test will detect whether you have had Covid-19 in the past & have recovered from it by checking the Covid-19 antibody level in your body.

  • When will I get my covid-19 PCR test results?

    A: You will receive your test results within 24 to 48 hours.

  • What should I do if I test positive for Covid-19?

    A: If you test positive for Covid-19, you are required to self-isolate for 14 days. You may wish to consult with a doctor live from the comfort of your home. Medcare offers you a doctor on call to have a video & audio conversation with a doctor instantaneously on its teleMEDCARE platform, accessible from the homepage banner of medcare.ae website or by downloading the ‘teleMEDCARE’ app from Google or Apple Store. You may be required to transfer to a hospital if you experience severe symptoms like shortness of breath, chest pain or pressure, or loss of speech or movement. 

    You can also contact 800MEDCARE for an appointment booking with a doctor.

  • Do I need to take a covid-19 test before flying out of Dubai?

    A: International travellers are required to present a negative Covid-19 PCR test before departing from Dubai. They are required to present a printed certificate from an accredited laboratory to the airport. Dubai airport authorities will not accept digital certificates & SMSs. Covid-19 antibody tests & home testing kits are also not accepted. You are required to consult the airline for further information about flying to the UAE.

  • What type of Covid-19 test do I need to fly to Dubai?

    A: International travellers are required to take a Covid-19 PCR test.

  • Do all passengers need to do a Covid-19 PCR test?

    A: Yes. This requirement applies to all UAE nationals, residents & tourists.

  • Is Medcare’s Covid-19 test safe & accurate?

    A: Absolutely. Your health & that of our team is our top priority. Every measure is taken to ensure the safe handling & execution of tests according to the guidelines & measures indicated by the local healthcare authorities. A teleMEDCARE consultation is conducted before a test. Our medical experts are here to support & guide you through the process. Whether your sample is collected at our centres or at your home, it will be sent to a Medcare-certified lab for results within 24 to 48 hours. In addition to following the government’s guidelines, we take extra care to ensure all our equipment is sanitised.

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