teleMEDCARE

Live Telemedicine Consultations





Please scan the QR code to download the teleMEDCARE app (iOS and Android users).

What is teleMEDCARE telemedicine platform? 

The teleMEDCARE platform is a telemedicine platform which enables our patients to improve access to healthcare specialists no matter their location. They receive quality care via videoconferencing technology by calling doctors live who will recommend care pathways in a safe and secure environment. All you need is a webcam, internet access and you’re ready to connect.

  • As you connect to teleMEDCARE from the Medcare home page banner, our experienced agents will retrieve your patient information and transfer you to the doctor.
  • You will conduct the videoconferencing consultation with the doctor, give you second opinions and help you with investigations if required.
  • Our doctors will have instant access to your real-time medical records.
  • Our agents will then assist you with ordering medications, booking x-rays, lab tests and other investigations, place an order for a medication home delivery with convenience and ease.
  • You will be able to view your test results on the Medcare portal.

 

How it works? 

The teleMEDCARE platform provides a safe and secure way to videoconference with your doctor from within a web browser on your PC, Laptop or Mac; or through teleMEDCARE app on your tablet or smartphone. 

The Medcare telemedicine platform provides a safe and secure way to videoconference with your doctor from within a web browser on your PC, Laptop or Mac; or through teleMEDCARE app on your tablet or smartphone. 

Why teleMEDCARE is the best option for Telemedicine/Telehealth/Online consultations? 

teleMEDCARE offers access to best in class primary care doctors live without the need to book an appointment in advance. All you need to do is log on to Medcare.ae, click on the ‘Call Doctor Live Now’ button and you will be connected to a doctor. teleMEDCARE has also made other medical specialities available based on appointment booking, allowing patients to call their doctors via videoconferencing whenever they want, from wherever they want.

teleMEDCARE doctors are fully qualified to diagnose a patient’s condition, recommend treatment plans, provide second opinions on previous diagnoses and give advice on prescription and non-prescription medications. If, in the instance, that specialist treatment is required, the doctors are equipped and ready to recommend and refer patients to the appropriate specialists and facilities.

teleMEDCARE is powered by Cisco and uses state-of-the-art technology for a seamless video conferencing.

What are the services offered? 

  • Live Video Consultation: You can now consult a doctor without an advance appointment. Just click on ‘’Call Doctor Live Now’’ button on bottom right corner to connect with a doctor.
  • Appointment Booking Video Consultation: If you are certain of the type of specialist you would want to consult, you can arrange a pre-booked video consultation. 
  • Lab Tests at Home: After the consultation with the doctor, you may be prescribed some lab test. You can now order sample collection at your home and get results in your inbox.
  • Order Medication: You can refill your prescription and order your medication through one of our agents. They will arrange for you to pick up your medications from one of our pharmacies.

Frequently asked questions

Click here to read frequently asked questions 

 

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