Live Telemedicine Consultations

The teleMEDCARE platform enables our patients to receive quality care via videoconferencing technology, recommend care pathways in a safe and secure environment, and improve access to specialist healthcare from the comfort of their home. All you need is a webcam, internet access and you’re ready to connect.

  • As you connect to the virtual world of Medcare doctors, our experienced agents will retrieve your patient information and transfer you to the doctors.
  • You will conduct the videoconferencing consultation, get second opinions and help with investigations if required.
  • Our doctors will have instant access to your real-time medical records.
  • Our agents will then assist you with ordering medications, and booking x-ray, lab tests and other investigations with convenience and ease.
  • You will be able to view your test results on the Medcare portal.

The teleMEDCARE platform provides a safe and secure way to videoconference with your doctor from within a web browser on your PC, Laptop or Mac; or through an app on your tablet or smartphone.


Please download the app and click below to access the service.

Please download the app and click below to access the service.