When pain, discomfort or a health condition begins to affect how you
move, eat, sleep or live each day, finding the right care can make
all the difference.
Why Might Surgery Be the
Right Step for You?
You may need surgery when your condition begins to limit your
everyday life, or when other treatments are no longer
providing the relief, you need. Taking the first step can feel
daunting, but exploring your options does not commit you to
surgery; it simply helps you understand what may be possible.
Sometimes, the bravest step is asking questions, seeking
clarity and considering a treatment that could help you feel
better, regain confidence and move forward with greater
comfort.
When Should You Consult a Surgeon?
You should consider a surgical consultation when your symptoms
persist, your condition is progressing, or previous treatments
have not provided enough relief. The purpose of the
consultation is to review your diagnosis carefully, assess
whether surgery may be necessary, and clearly explain the
treatment options available to you. In many cases, surgery may
not be the first recommendation. The priority is to help you
understand your condition and guide you towards the safest and
most appropriate next step.
One Destination for Specialised Surgical Care
At Medcare Hospital Al Safa, our specialised house of surgical care brings together world-class, internationally trained and highly experienced surgeons, advanced surgical techniques and coordinated expert multidisciplinary care, all under one roof.
With expertise across 11 surgical specialities, we provide personalised care for a wide range of conditions, from routine procedures to complex and minimally invasive surgeries. Backed by the experience of 54,000+ successful surgeries performed our surgeons are committed to delivering precise care and exceptional clinical outcomes.
11
Surgical Specialities
54,000+
Successful Surgeries
Your Care Journey
From your first consultation and diagnosis through treatment,
surgery, recovery and rehabilitation, your care is coordinated
around your individual needs, so you feel informed, supported
and reassured at every step.
Our House of Specialised Surgical
Care
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Bariatric Surgery
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Speciality 01
Our bariatric surgeon supports patients whose weight is
affecting their health, mobility, or quality of life. Each
patient follows a structured pathway that includes
assessment, surgical planning, and long-term follow-up to
support safe, sustainable outcomes.
Our breast surgery surgeons provide comprehensive,
compassionate care for benign and malignant breast
conditions. From diagnosis and biopsy to surgical treatment
and reconstruction, every care plan is tailored to the
patient's clinical needs and personal comfort.
Our ENT and Head & Neck surgeons diagnose and treat
conditions affecting the ears, nose, sinuses, throat,
salivary glands, and neck. Advanced evaluation and surgical
techniques help restore essential functions such as
breathing, hearing, and swallowing.
Our gastrointestinal surgeon provides expert care for
conditions affecting the oesophagus, stomach, and digestive
system. Using advanced diagnostics and minimally invasive
techniques, the surgeon delivers personalised treatment for
reflux, swallowing disorders, and complex gastrointestinal
conditions.
Our general surgeons provide comprehensive surgical care for
a wide range of abdominal, digestive, and soft-tissue
conditions. Minimally invasive techniques are used whenever
appropriate to reduce discomfort and support faster
recovery.
Our plastic surgeon provides reconstructive and aesthetic
procedures designed to improve function, appearance, and
confidence. Each treatment plan is carefully tailored to
achieve safe, natural-looking results aligned with patient
goals.
Our expert surgeons provide discreet and compassionate care
for conditions affecting the colon, rectum, and anus.
Patients benefit from advanced diagnostics, minimally
invasive procedures, and coordinated treatment in a
supportive environment.
Our surgical oncologists deliver expert surgical care for
the diagnosis and treatment of cancer. Working closely with
a multidisciplinary team, they develop personalised
treatment plans focused on achieving optimal clinical
outcomes.
Our expert multidisciplinary thyroid care team brings
together endocrinology, radiology, biopsy services and
surgical expertise to provide seamless, coordinated care
from diagnosis through surgery and long-term follow-up.
Our urology surgeons diagnose and treat conditions affecting
the kidneys, urinary tract, bladder, prostate, and male
reproductive system. Using advanced medical, minimally
invasive, and robotic techniques, they provide comprehensive
care for both routine and complex conditions.
Key services include:
Kidney and urinary stone treatment
Endoscopic stone procedures
ESWL stone treatment
Robotic Aquablation Therapy for Prostate Enlargement
Our vascular surgeons treat diseases affecting the arteries
and veins using open, endovascular, and catheter-based
techniques. Care is focused on restoring circulation,
relieving symptoms, and reducing the risk of serious
complications.
From consultation and diagnostics to multidisciplinary review,
surgery, and recovery support, your entire care journey is
coordinated within one hospital. This ensures a seamless,
efficient, and more comfortable patient experience.
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11 Specialities
Specialist Surgical Expertise Across 11 Disciplines
Our surgical teams bring focused expertise across 11
specialities, ensuring every patient is treated by the right
expert for their specific condition.
biotech
Advanced Surgical Technology & Techniques
We use modern diagnostic systems, minimally invasive approaches,
endoscopic procedures, and advanced surgical technologies
wherever clinically appropriate to support safer procedures and
faster recovery.
groups
Integrated, Multidisciplinary Care
Our surgeons work in close collaboration with physicians,
radiologists, anaesthetists, oncologists, and rehabilitation
specialists to ensure every aspect of your care is carefully
coordinated.
volunteer_activism
Care That Extends Beyond Surgery
We focus not only on the procedure itself, but also on helping
you understand your treatment, recover comfortably, and return
to daily life with improved health, confidence, and peace of
mind.
verified
54,000+ Surgeries
Trusted Surgical Experience
With over 54,000+ successful surgeries performed, Medcare’s
surgical teams combine clinical expertise, advanced technology,
and compassionate care to support patients from first
consultation through full recovery.
I agree to take the Telehealth Consultation services provided by Medcare Hospitals &
Medical Centres which involves a consultation with a certified physician who is
authorized to conduct telemedicine consultation which is an interactive video
conversation call.
I acknowledge I have read the guidelines on how the video conferencing technology will be
used. I also acknowledge this consultation is limited to certain medical conditions for
which the telehealth consultation services can be obtained and the proper procedures
that shall be applied in emergency cases.
I undertake the obligation to inform the doctor about all facts important to consider
while managing my/patient’s health and previous medical history/allergies/specific
conditions/ disabilities irrespective of whether or not such information would have any
bearing or relevance to the procedure, diagnosis or treatment/ proposed/undertaken at
the hospital. I accept the fact that in case this statement is untrue, neither this
hospital nor the doctors are responsible for the caused consequences.
All existing federal law laws and local regulations/ policies/ guidelines regarding
access to medical information and copies of my Health Records apply to this
teleconsultation. Dissemination of any patient identifiable images or information for
this telehealth interaction to other entities will not take place without my consent.
Electronic systems used will be incorporate network and software security protocols to
protect confidentiality of patient identification and imaging data and will include
measures to safeguard the data and to ensure integrity against intentional and
unintentional corruption in accordance to UAE Laws and regulation.
The nature during the teleconsultation:
a. Details of medical history, examination, x-rays and tests may be discussed with other
healthcare professionals with interactive videos, audio and telecommunication
technology.
b. Audio and/ or photo recording may be taken for accurate diagnosis, treatment and
quality control.
Responsible and appropriate efforts have been made to eliminate any confidentiality risks
associated with the teleconsultation and all existing confidentiality protections under
UAE federal laws and local regulation apply to information disclosed during this
teleconsultation.
I understand I may withhold or withdraw consent to teleconsultation at any time without
affecting my right to future care or treatment.
I understand the benefits of the telemedicine consultation such as Improve access medical
care by enabling a patient to remain in their home, more efficient medical evaluation
and access to expertise from distant specialist.
I understand there are possible risks of an incomplete or ineffective consultation
because of the technology, and that if any of the risks occur, the consultation may
terminate. The risks may include:
a. Information transmission may not be sufficient (e.g. poor resolution of images) to
allow appropriate decision making by the consulted physician
b. Delays in medical evaluation and treatment could occur due to deficiencies or failure
of equipment
c. In rare instances, security protocol could fail causing a breach of privacy of
personal medical information
d. In rare cases, a lack of access to complete health records may result in adverse drug
interaction, allergic reactions or other judgement errors
I shall not hold the Medcare medical center authorities legally or financially
responsible for any kind of loss or damage sustained by the procedure.
I understand the risks, consequences, benefits, and alternatives of the telemedicine
consultation. I have been provided with enough information in a language that I can
understand, to make an informed decision and I agree to have the Telehealth consultation
Services.
I agree to give my consent by ticking the below box knowingly, freely and voluntarily and
agree to bind by its terms.
In case the patient is unable to give consent/ is a minor the legal guardian
/representative shall give consent on behalf of the patient and accordingly all
understandings, consents and acknowledgments mentioned above shall be deemed to be
consented by the patient.
أوافق على تلقي خدمات الاستشارات الصحية عن بعد التي تقدمها مستشفيات ومراكز ميدكير الطبية
والتي تتضمن الحصول على استشارة من طبيب معتمد مخول بتقديم استشارات الخدمات الطبية عن بعد
وهي مكالمة محادثة فيديو تفاعلية.
أقر بأنني قرأت إرشادات طريقة استخدام تقنية مؤتمرات الفيديو. كما أقر بأن هذه الاستشارة
تقتصر على بعض الحالات الطبية التي يمكن معها الحصول على خدمات الاستشارات الصحية عن بعد
والإجراءات المناسبة التي يجب تطبيقها في حالات الطوارئ.
كما ألتزم بإبلاغ الطبيب بكل الحقائق المهمة التي يجب مراعاتها أثناء إدارة الحالة الطبية
للمريض وتاريخه المرضي/ وأمراض الحساسية / والظروف الخاصة / الإعاقة بغض النظر عما إذا كان
لهذه المعلومات أي تأثير أو صلة بالإجراء أو التشخيص أو العلاج / المقترح أو المضطلع به في
المستشفى. كما أقبل حقيقة أنه في حال كان هذا البيان غير صحيح ، فلا تتحمل المستشفى ولا
الأطباء المسؤولية عن العواقب الناتجة.
تنطبق جميع قوانين القوانين الاتحادية السارية واللوائح / السياسات / الإرشادات المحلية
المتعلقة بالوصول إلى المعلومات الطبية ونسخ سجلاتي الصحية على هذه الاستشارة عن بعد. ولن
تنشر أي صور أو معلومات يمكن التعرف معها على المريض بشأن هذه الخدمات الصحية عن بعد إلى
كيانات أخرى دون موافقتي الشخصية.
ستشمل الأنظمة الإلكترونية المستخدمة بروتوكولات أمن الشبكات والبرمجيات لحماية سرية بيانات
هوية المرضى وبيانات التصوير، وستتضمن إجراءات لحماية البيانات وضمان النزاهة ضد الفساد
المتعمد وغير المتعمد وفقًا لقوانين ولوائح الإمارات العربية المتحدة.
طبيعة المعلومات خلال خدمة الاستشارة الصحية عن بعد:
يمكن مناقشة تفاصيل التاريخ الطبي والفحص والأشعة السينية والاختبارات مع متخصيصي الرعاية
الصحية الآخرين من خلال مقاطع الفيديو التفاعلية وتكنولوجيا الصوت والاتصالات.
يمكن تسجيل الصوت و / أو التقاط الصور للتشخيص الدقيق وطريقة العلاج ومراقبة الجودة.
بذلت جهود مسؤولة وملائمة ترمي إلى التخلص من أي مخاطر تتعلق بالسرية مرتبطة بخدمات
الاستشارة عن بُعد وتنطبق جميع إجراءات حماية السرية الحالية بموجب القوانين الاتحادية
الإماراتية واللوائح المحلية التي تنطبق على المعلومات التي تم الكشف عنها خلال هذه
الاستشارة عن بعد.
وأفهم حقي في جواز حجب الموافقة بشأن هذه الاستشارة عن بعد أو سحبها في أي وقت دون التأثير
على حقي في الرعاية أو العلاج المستقبلي
كما أعي فوائد خدمات الاستشارة الطبية عن بعد مثل تحسين الوصول إلى الرعاية الطبية من خلال
تمكين المريض من البقاء في منزله ، وتقييم طبي أكثر كفاءة والحصول على الخبرة من أخصائي عن
بعد.
وأفهم أن هناك مخاطر محتملة جراء الاستشارة غير مكتملة أو غير فعالة بسبب التكنولوجيا، وأنه
في حالة حدوث أي من هذه المخاطر ، فقد تنتهي الاستشارة. وقد تشمل المخاطر ما يلي:
قد لا يكون توصيل المعلومات كافيًا (مثل ضعف دقة الصور) للسماح باتخاذ القرار المناسب من قبل
الطبيب المعالج
ب. قد تحدث تأخيرات في التقييم الطبي والعلاج بسبب عيوب الأدوات أو فشلها.
ج. في حالات نادرة، قد يفشل بروتوكول الأمان مما ينتج عنه خرق لخصوصية المعلومات الطبية
الشخصية.
في حالات نادرة ، قد يؤدي عدم الوصول إلى السجلات الصحية الكاملة إلى تفاعل دوائي سلبي أو
تفاعلات الحساسية أو أخطاء أخرى في سوء التقدير.
اعفي سلطات مركز ميدكير الطبي من المسؤولية القانونية أو المالية عن أي نوع من الخسارة أو
الضرر الذي تتكبد نتيجة هذا الإجراء.
أفهم مخاطر الاستشارة الطبية عن بعد وعواقبها وفوائدها وبدائلها. وقد حصلت على معلومات كافية
بلغة أفهمها، لاتخاذ قرار مستنير وأوافق على الحصول على خدمات الاستشارات الصحية عن بعد.
أوافق على منح موافقتي بوضع علامة في المربع أدناه عن علم وبحرية وبمحض الإرادة وأوافق على
الالتزام بشروطه.
في حالة عدم قدرة المريض على منح الموافقة / أو كان قاصرًا ، فعلى الوصي / الممثل القانوني
منح الموافقة نيابة عنه، وبالتالي يكون قد اُعتبر موافقة المريض على جميع التفاهمات
والموافقات والإقرارات المذكورة أعلاه.
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